ABOUT US

Our Mission: Comfort Meets Sustainability

At Allbirds, we believe great footwear and apparel shouldn’t come at the cost of the planet. Our journey began with a simple goal: to create the world’s most comfortable shoes, flats, and clothing using nature’s finest materials—proving that sustainability and performance can go hand in hand. Every piece we craft is designed to honor both people and the environment, making conscious choices accessible to all.

The Magic of Natural Materials

What sets us apart? Our unwavering commitment to merino wool and eucalyptus—two extraordinary materials that redefine comfort and sustainability. Merino wool brings breathability, temperature regulation, and softness that feels like a second skin, while eucalyptus offers lightweight cooling and moisture-wicking properties, perfect for everyday wear. We source these materials responsibly, prioritizing ethical supply chains and minimizing environmental impact at every step.

Your Experience, Our Priority

We want your Allbirds journey to be as seamless as our products are comfortable. Here’s what you can expect when you shop with us:
  • Fast Shipping: Orders ship within 1–3 days, with delivery in 6–12 days worldwide—no extra steps, just timely arrivals.
  • Free Shipping & Returns: Enjoy complimentary shipping on all orders, plus hassle-free returns within 60 days if something isn’t quite right.
  • Smooth Refunds: Once your return is processed, refunds are issued within 5–10 days, all in USD for consistency.
  • No Compromises: From sizing to sustainability, our team is here to ensure you love every part of your Allbirds experience.

Where to Find Us

We’re proud to call 323 Waterview Drive, LaGrange Georgia 30240, United States our home base, but our products reach doorsteps across the globe. For questions, support, or just to say hello, reach out to our team at service@alllbirdes.com—we’re here to help.
At Allbirds, comfort isn’t just a feeling—it’s a promise. A promise to use nature’s best, treat our planet kindly, and make every step you take feel extraordinary. Join us in walking toward a more sustainable, comfortable future.